Webinars

29-September-2009
Developing a Customer Insight Capability in the Public Sector

If you would like to view a pre recording of the webinar please click here

In this Thought Leadership session, HCL AXON experts have discussed:

• The key functionalities and components of an analytical Customer Insight Environment
• The key challenges and considerations for integrating a Customer Insight Environment with the technical landscape of a Public Sector organisation
• How to conduct a software vendor selection for analytical tools, and what should be key considerations and criteria
• The major benefits of a dedicated Customer Insight Environment
• How to develop clear data protection and data sharing guidelines and an effective governance for Customer Insight

Further Information

For more information on how HCL AXON’s Public Sector practice can help your business or to arrange an informal discussion with our Public Sector industry specialists please:

Email: tony.maile@hcl-axon.com
Tel: +44 (0) 1784 480 644