Client Successes
Case Studies
Summary: SAP Application Support & Maintenance for NBCU, worlds' leading media and entertainment Company.
Relevance to C&C- Revenues of $16+ billon
- Profit $3 billion
- 15500 employees
- Broadcast standards
- Distributing content through digital media
- Reaching growing global populations
- including marketing and advertising
- Public policy, including content piracy
- 24 * 5 Global Maintenance and Support
- High Offshore Leverage
- Minor enhancements development
- Supporting SAP RTS , SRM, BI and SEM
- FICO,MM,SD,BI-BW, SRM, APO, Basis - Security
- SAP 4.6 c, SAP BW 3.5
- US,UK,13 other European countries, APAC
- Instances : 2 separate SAP R/3 and BI Instances
- With 2000 + users
- Single Vendor satisfying their support and maintenance needs
- Most efficient SLA's benchmarking the industry, SLA for timely ticket resolution
- Maximum offshore leverage, hence lower cost, 70% offshore support to meet GE ODC corporate requirement
- Global Support & Minor Enhancement (< 80 Hrs)
Summary: Technical Upgrade for an International Media Company with world-leading businesses in Education, Business Information and Consumer Publishing.
Relevance- Execution of ABAP Work on SAP Technical Upgrade Project jointly with Client's IT and SAP Consulting
- Upgrade Assessment conducted remotely from Offshore using HCL's proprietary Upgrade Assessment workbench
- Technical Upgrade from SAP R/3 4.6C to SAP ECC 6.0
HCL AXON Role
HCL AXON worked with the client's IT on the following:
- Upgrade Assessment Services
- ABAP Development
- Technical Upgrade from SAP R/3 to SAP ECC 6.0
- FI, CO,SD, MM, PS, PP, PM
Organisation Scope: UK
Outcomes- Reduce business costs and optimize TCO of Operations
- Versatile application enables ESA and supports ABAP, Webdynpro ABAP, Java and BSP
- SAP support available till 2013 now by extending application lifecycle with cost savings of 3-5 % p.a. on extended maintenance
- Create future platform to facilitate future business process changes leveraging SAP ESA and enable client to take advantage of new functionality offerings
