Client Successes
HCL AXON's clients in the financial services sector include:
- Arab National Bank
- Australian Securities Commission
- Bank Muscat
- Barclays
- Commonwealth Bank
- Credit Union Services
- EBRD (Case Study)
- GE Capital
- Guardian Royal Exchange
- HM Treasury
- Mashreq Bank
- Mercantile Mutual Insurance
- Motability Finance
- Nationwide Building Society
- National Commercial Bank
- NCCI
- PPP
- Royal & SunAlliance
- Saudi Institute of Banking
- Standard Chartered Bank
- Suncorp Metway
- Visa International
- Volkswagen Financial Services
- Woolwich (Case Study)
- Leading Malaysian Bank (Case Study)
- A leading European Bank (Case Study)
Case Studies
The European Bank for Reconstruction and Development (EBRD) was established in 1991 when communism was crumbling in central and eastern Europe and ex-soviet countries needed support to nurture a new private sector in a democratic environment.
Today the EBRD uses the tools of investment to help build market economies and democracies in counties from central Europe to central Asia. The EBRD is the largest single investor in the region and mobilizes significant foreign direct investment beyond its own financing. It is owned by sixty one countries and two inter-governmental institutions. But despite its public sector shareholders, it invests mainly in private enterprises, usually together with commercial partners.
HCL AXON has worked with EBRD in the successful delivery of a number of SAP implementations and upgrade projects over the last ten years, including Finance and HR. HCL AXON is currently assisting EBRD to implement SAP Bank Analyzer to replace the bank's current manual calculations with a more robust, detailed solution to satisfy the extremely complex International Accounting Standards 39 requirements.
"The EBRD is very cost conscious and we therefore wanted to agree a scope and keep to it. Essentially, HCL AXON was prepared to share the risk involved in this project and worked with the bank to ensure the project remained within the agreed scope and timeframe."
Marco Minchillo, IT Client Manager, EBRD
Client: The Woolwich Bank is part of the Barclays group, which is a UK-based financial services group engaged primarily in banking, investment banking and investment management. In terms of market capitalisation, Barclays is one of the largest financial services companies in the world.
Engagement
The bank became the first UK-based company to deliver benefit from SAP's Strategic Enterprise Management (SEM) product. Working with HCL AXON on a pilot, the Woolwich assessed the functionality of SEM and it's suitability for aiding the organisation in setting strategy.
The project demonstrated to the Woolwich that the Business Planning and Simulation functionality of SEM can help significantly in their budget setting and validation process. After just one month of use, the system allowed users to identify potential opportunities and issues with budgets for the next year.
The Woolwich continued its roll-out of the SAP solution, delivering further procurement and data warehousing functionality across the organisation. Moving forward, the importance of fast and efficient delivery of information is increasingly vital as the bank continues it's transformation into a customer centric organisation and becomes established as a leading user of new technologies.
Testimonial
"This was a highly successful project and we are delighted with the results. We chose HCL AXON to assist in this pilot because of their unmatched skill sets in this space and their credibility with other organizations..."
David Livett, Project Manager, The Woolwich
SAP R/3 System upgrade for CRM for the pioneer in Islamic Banking system in Malaysia
Relevance- The project organization is a 3-tier, with, steering committee at top level followed by integration team and project team
- A 3-phased approach with a time span of 1.5 year
- Phase I: CRM Sales : Sales force automation with Activity and Opportunity Management
- Phase II: Implementation of Customer Interaction Center (CIC) with Service Management
- Phase III: Implementation of Marketing and Campaign Management
HCL AXON worked along with Bank Islam IT team on the following:
- mySAP CRM Implementation
- Implementation of CO - PA and Asset Management
- Rectification of existing FI CO configuration
- Integration services
- CRM
- Accurate real-time sales information that is available for budgeting and forecasting
- Improved management of customer knowledge
- A unique example wherein SAP has been integrated with multiple front-end applications like Silver Lake, Matrix, Assist (for Asset Management), RBS, CJ etc
- Implementation of HR (including payroll) and its interfacing with FI-CO would also enable the client to provide flexibility in maintaining information in a more comprehensive manner
- Customized Developments to enable timely reconciliation of open items usually a major bottleneck with banking Sector
A leading European Bank
Summary: SAP R/3 4.6 c Application Support & Maintenance for one of the world's leading international financial service providers and ranked among the global leaders in Corporate Banking and Securities, Transaction Banking, Asset Management & Private Wealth Management.
Relevance- To streamline and standardize the Application Services and Maintenance model across the globe using the Smart sourcing approach and Service Level Concept
- To reduce the support and maintenance costs of running the Bank SAP Applications
- Offshore centric model for Application Support and Maintenance
- Operating Model - Onsite- Offshore delivery model
- SAP BW upgrade from version 2.0B to 3.0B
- Development of Global Ledger Reporting module based on SAP BW
- Global Consolidation via SAP BCS
HCL AXON worked with client's IT team on the following:
- BW Upgrade
- Development of the Global template
- Rollout of the FSR reporting process in 4 countries
- SAP SEM (BCS, BPS)
- SAP R/3 4.6C ( FI-CO, CO-PA, PS, TM, MM and SD
- SAP BW 2.0B
- Locations - Hong Kong, Indonesia, Korea & Singapore
- Vertical - Corporate and Investment Bank
Complex workflows have been successfully implemented and automated.
- Reduced cost because of onsite-offshore delivery model
- Productivity improvement
- Service Level based delivery
- Effective tracking and monitoring of service requests using GIMS
- Substantial reduction in operating budgets
- Reduced dependency on contract employees leading to effective management of services with varying loads
- Successful start up and routine in-process audits
