Oracle eBusiness – Leading Insurance Service Provider
The customer is a leading insurance service provider and in line with its vision, the following were the core business objectives:
- Restructuring business processes towards a more customer centric organization
- Single-view of customer data at any point of time
- Transforming business processes with IT as a key enabler
- Reduce turn-around time to implement new products into the market
- Accurate and better placement of reinsurance treaty
- Quicker claim settlement
- Access to Alliance Partners and Service Providers for customer services
- New kiosks/extension counters to reach customers, in addition to its existing network of offices
- Enterprise architecture framework to meet the change in business requirement and strategy
- To add more satisfied customer to its portfolio through strategic initiatives
- Design, Development, Configuration, Testing and deployment of Core insurance, Financials, HRMS, Master Data Management, DMS and Data Warehousing for operations.
- End to end integration of core insurance and business application
- Setup of Primary Data Centre (PDC), Near Site Centre (NR) and Disaster Recovery Centre (DR) and provide hosting services and perform Infrastructure testing Disaster Recovery Drills. Ensure Security of the same
- Delivery, installation and commissioning of hardware and connectivity at PDC/NR/DR/Operating Office/Share Service Units (Regional Offices)/Head Office
- Data Migration and Conversion for Core Insurance and ERP applications for last 7 years
- Piloting and Roll out
- Change Management - Training of Users, Trainers and Handholding support
- Post Implementation Maintenance and Support for 5 years
