Our Utilities Capability
Many utility organizations operate heterogeneous systems environments in which there is limited integration between billing, service delivery, asset management and back-office solutions. The situation is further compounded by the limited functionality of many of these systems and their inflexibility in terms of allowing for the rapid introduction of new products and services. These utilities suffer significant constraints and bear additional costs.
HCL AXON delivers best practice solutions to support all aspects of a utility's operations - critically we are able to deliver these solutions using our own consulting base, without the need to rely on subcontractors.
Specific capabilities of relevance to the utilities industry include:
- Customer Relationship and Billing
- Customer Financials Management
- Customer Relationship Management
- Enterprise Asset Management
- World Class Finance
- Corporate Performance Management
- Supply Chain Management
- Human Capital Management
- Advanced meter infrastructure/Smart Grid
